Get help with the apprenticeship service
Help articles
Employer
- Get ready for R14
- Incentive payments for hiring a new apprentice - check who is eligible
- Incentive payment for hiring a new apprentice - how we’ll make payments
- Incentive payment for hiring a new apprentice - changes to your payment
- Set training provider permissions (employer)
- Review the employer agreement
- View all Employer articles
Training provider
- Get your data right for R14
- Set training provider permissions (training provider)
- Reset your password (training provider)
- Reserve and approve funding (training provider)
- Paying your training provider (training provider)
- Managing cohorts and apprentices (training provider)
- View all Training provider articles
Contact us
Our opening times are 8am to 8pm Monday to Friday.
Webchat
Send a message
You can send a message. During our opening times, we’ll reply within 4 hours.
Send an email to
helpdesk@manage-apprenticeships.service.gov.uk.
During our opening times, we’ll reply within 4 hours.
Phone
Call us on 08000 150 600.
Text us on 07588 690018.
You cannot send us photos or videos via text.
Your phone company may charge you separately, standard SMS rates apply.